Our friendly and efficient booking team are ready to help seven days a week. If you want to use our website to search for your holiday and then book by phone, make sure you note down the name and code of your chosen accommodation. When you call, please have your personal reference number ready (shown on the back cover of your brochure if you have one). Note : We are committed to providing excellent customer service. To help us in this, some telephone calls are monitored and taped for training and audit purposes.