Calling from abroad?
If you are calling from outside the UK, please dial +44 1502 472000 to speak to a member of our booking team.

You will probably find the answer in our Frequently Asked Questions.



Frequently Asked Questions


ALTERATIONS TO BOOKINGS - What's the position if I make a change to my booking once it has been confirmed?
ARRIVAL AND DEPARTURE - What days and times can we arrive at and leave our apartment?
ASSISTANCE DOGS - Can I bring my guide/hearing dog and will I have to pay?
BED LINEN & TOWELS - Do we need to bring our own bed linen and towels?
BEST PRICE GUARANTEE - Will you match the price if I can stay cheaper elsewhere?
CANCELLATIONS - What happens if I need to cancel my booking?
COMPLAINTS - What happens if we encounter problems during our stay?
COTS & HIGHCHAIRS - Are cots and highchairs provided?
DISTANCES - How precise are the distances given on the website?
ELECTRICITY & GAS - Will we have to pay extra for gas and electricity?
EXTRA PERSONS - What does it mean when the website says additional sleeping?
EXTRAS Do you offer any extras?
FERRY - Can I travel by ferry?
GIFT VOUCHERS - Do you offer Hoseasons gift vouchers?
GROUPS & PARTY BOOKINGS - If I can't find an apartment big enough for my party how can you help?
HOUSEKEEPING/MAID SERVICE - Is the apartment cleaned between and during stays?
INSURANCE - Do you offer insurance?
KEY COLLECTION - Where do I collect my key?
MINIMUM NIGHTS STAY- Is there a minimum duration for apartment breaks?
PARKING - Is there somewhere I can park near my apartment?
PAYMENT, DEPOSITS & CONFIRMATION - How do I pay for my stay and when will I receive my confirmation?
PETS - Can we bring our pets with us and will we be charged?
PRICES - What does the price of the break include?
SAFETY AND SECURITY DEPOSITS- Will I have to pay a security deposit?
SMOKING BAN - Does the smoking ban apply to your apartments?
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Hoseasons is a trading name of Wyndham Vacation Rentals (UK) Ltd. Registered in England and Wales. Company Registration Number: 00965389. VAT Registration Number: GB 598 22 99 77. Calls may be recorded for training purposes

Currency Converter

This currency converter is for your help and guidance only. Exchange rates used are quoted from http://www.webservicex.net and were last updated on the 19th Apr 2014

Your holiday will be charged in £ sterling and if you use a non sterling payment card this will be debited at an exchange rate applied by your card provider at the point payment is taken. When you book your holiday your guideline converted prices will be replaced by display of the £ sterling prices you will actually pay.

View prices in Euros »

Currency Converter

This currency converter is for your help and guidance only. Exchange rates used are quoted from http://www.webservicex.net and were last updated on the 19th Apr 2014

Your holiday will be charged in £ sterling and if you use a non sterling payment card this will be debited at an exchange rate applied by your card provider at the point payment is taken. When you book your holiday your guideline converted prices will be replaced by display of the £ sterling prices you will actually pay.

View prices in United States Dollars »