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Real reviews, from customers like you.
10th - 26th APRIL
All breaks for all arrivals
A nice site overall but too small facilities for the amount of people staying here.
I was very disappointed with the accommodation, in the advert it said they were gold apartments but they were no where near the standard in fact they were substandard.
I was disappointed that the swimming pool was only open till 6pm, but overall it is ok for a short break, the apartments are in need of refurbishment, quite tatty, it looked like someone had punched a hole in the bedroom door of the one we stayed in. An electric socket did not work in the kitchen, very disappointed.
we, unfortunately were located at the worst end of the site, and each day we walked
through the park we wished that we had chosen a caravan, as the caravans and surrounding areas were of a much superior quality
Only issue was the home didn't seem to be the gold plus 4 standard we would expect torn vinyl flooring yellow stained shower cubicle felt older than the 2015 caravan expected but site was great as well as staff and amenities.
reasonable priced accommodation in glorious devon
Cleanliness was not of a great standard. There were maintenance issues with the caravan we stayed in (the toilet leaked, meaning the bathroom floor was constantly wet). We reported this to reception but nothing was done to solve it. Toilets in the entertainment venue were always dirty and unpleasant to use.
we have visited the park 4 times this year and love it every time, back again in March x
Apartment was dirty not cleaned, mould on ceilings and pans to cook from had food left from last people staying so we had to eat out every night shower didn't work very well either boiling or freezing. Making it very difficult with to small children wouldn't stay again.
This park is largely a very good one, with one biggish downside. It is ideal for anyone seeking somewhere close to the beach. The staff were very friendly and responded promptly and efficiently to all our requests and queries. The site was well maintained and tidy. Our caravan was clean and adequately equipped. The nightly entertainment was very popular and the complex was recently refurbished.
My only problem with the place is the swimming pool which I would say is really inadequate. The lockers looked like they were out of a 1980's school hallway; battered and broken and certainly not secure. There were only two changing rooms for men and two for women, and the pool itself was old-looking and unclean. The walls were covered in mildew. Consequently we ended up using the pool at the sister site down the road which is clean and has slightly better changing rooms.
Great location, very near the beach. Nice place to stay.
Our caravan was was surrounded by a steep hill which was extremely muddy and there was loads of rubbish around our caravan! Which meant our children couldn't go outside the caravan to play as it wasn't safe. I did ask the staff kindly to clean it up and they never did!! The pool was really dirty with a black rim all the way around it! The cleaning and maintenance staff went round the park on there buggies at speed which was also dangerous for our children even though there are 10mph signs all round the park.
The swimming pool area is in desperate need of a revamp and the changing facilities were very dirty, we only used the pool once because of this.
Awful disgusting dirty...
Currently raising a formal complaint