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Real reviews, from customers like you.
10th - 26th APRIL
All breaks for all arrivals
i may go back there again but i wouldnt stay on the site as there wasnt realy much to do for the kids other than swim and aracade and park .there needs to be more for the price you pay to be honest the staff were verry polite wish they did somthing other than bingo every night tho . would have been nice to have kariokie or somthing didnt realy want to sit and watch them singing all night to be honest .needs more on the site
A bit noisy from the docks and railway. Close to beach but a good walk from town centre.
Value for money. Friendly staff.
I payed for a gold plus 8 berth caravan,it was awful,it had bits missing from the decor,stains on the carpet,curtains off the rails,hardly any room to move inside either,very cramped van with 8 people,told reception about it,to be told,it was the best van they had,they would come and see for themselves by evening time,no show from them at all!worst caravan i have ever stayed in!
staff in clubhouse very friendly and helpful,
So good we bought a holiday home here. Beach is 10mins walk away. Sandy and rated excellent last year by the Beach Conservation Society. There are fairground rides and amusements, fish and chips all the things that my 2 kids love. On site there is a heated indoor pool a playground, amusements and the food from the clubhouse was excellent.
This site ticked all the boxes.
Nice for a break not much to do in the surrounding area apart from the fort which was brilliant
Unfortunately the weather was not good, but even so, we could not access our caravan without treading in very thick mud, I feel that boarding should have been laid in preparation. Also why was we not informed to bring clothes hangers, as arrived to find the wardrobes empty, so no where to hang our clothes. I was very disappointed in the caravan, feeling it needed a complete overall, I did not book through one of the sun holidays, but paid fully price so expected better. The entertainment was good for the children, but very unreasonable to stop for bingo so early and to expect all children to be quiet.
On a positive note, the bar food was very good, with a good choice on the menu, also the bar staff were very helpful.
Such a shame that generally we were very disappointed, as my three grandchildren had really looked forward to our stay. Therefore we will not visit again.
Ps.. Forgot to dmention that our electricity tripped twice, and each time we had to wait until after 9 am for assistance, this can be confirmed by your reception.
We put a request in to have a light bulb replaced inside the caravan and it took four days before they finally did the job so not at all very impressed
The caravan was very basic no homely feel to it but if you don't have far to travel and just want a short break it does ok
Worst holiday we have ever had, facilities very poor you do not expect to be rained on whilst at an indoor pool due to roof windows being open, and for windows to be left open all night so rain and debris from roof are washed into pool due to no cover being put over it. Also when a carbon monoxide sensor starts to go off unexpectedly at night you would think the night maintenance man would have access to either new batteries or would actually be bothered to come and check for himself there wasn't a potentially fatal leak. Then the next morning someone from reception would come and see everything was ok, but no we had to make 3 visits to reception ourselves on the last occasion it had closed early so yet another call to the night maintenance man who's exact words where I don't start work till 6 what do you want me to do. I had my 3grandchildren with me and the total disregard the staff had for ours and their health and safety is totally unbelievable carbon monoxide is potentially fatal and no one seemed to care.
Caravan ok. Paths around site not good
relaxing and quiet out of season, but some road noise. would come again if price more attractive
the caravan was not cleaned from the last occupiers. there was a lot of dog hairs sand and dirt on the carpets. however the working services was clean. we had to slam the doors because they have warped at the bottom. putting the saucepans and frying pans under the sink with the rubbish bins was not very hygienic.
It was one of the best holidays I've had in years with the beach only a ten minute walk from the caravan park Felixstowe beach has it all for a great family holiday