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Real reviews, from customers like you.
10th - 26th APRIL
All breaks for all arrivals
Very quiet holiday park. Staff very friendly and helpful. Site well looked after.
great location close to the motorway,very peaceful and clean site,very helpful and pleasant staff
Had quite simply a lovely relaxing break. My husband is disabled with c.o.p.d. and as your site is so flat found it easy to get around. The club is great and I know what Im talking about as I run my own Sports and Social club at home. We are going to your other club on Burnham sea front next time but have no doubt that we will be back. Thank you.
Bingo every night in clubhouse spoilt the evening for non-players as it was like being in church with a deathly hush. Other than the first night we ate out in town every evening.
However the site was well maintained and the staff were very helpful.
We found the caravan very good base for us to explore north somerset and as such was very good value.
We would not come again as we will be using similar facilities next year to explore another unvisited area of UK
Had a very comfortable stay at Lakeside. Stay helped by the lovely weather we had. Would like a caravan by the lake next time. Missed out this time.
It was a fantastic holiday and would definitely come again.
We booked a last minute break and chose this site as it was well located for what we wanted to do. We have done this ,elsewhere, in the past so we did not have very high expectations. We were very pleasantly surprised with the standard of cleanliness of the caravan, and how well maintained the site is. We had everything we needed and Lakeside contributed to a very pleasant break.
The park was acceptable, however, the lack allocated parking made it a bit of a bun fight to park near the caravan each evening, especially as we were opposite the clubhouse. The noise from the entertainment could be clearly heard in the caravan.
The caravan was very average not very comfortable no view only straight into opposite caravan the check in time of 4pm is really a joke my foster daughter was so tired by the time we got the keys she went to bed straight away
The car park was next to our caravan and was very noisy all the time with comings and goings. Also the childrens playground was next door as well. As were all elderly you would have assumed they would have put us some quiet.
Although the caravan its self was to a good standard, the facilities on the site was awful. The website advertised an indoor and outdoor pool, when we got there there was only an outdoor pool which had closed the day before. The club house was poor so barely spent any time there, the staff on reception were very unhelpful!
Quiet park with short walk to beach. In nice weather the outdoor pool is lovely. The staff in the club work hard and the kids entertainment was good. The only thing lacking was a decent shop. We had to keep driving to big tescos, not far if you have a car, but i prefer to walk once on holiday. Food on camp was reasonably priced and good, but was not available all through the day which was a bit annoying if you wanted a late or early lunch. The kids sweet bar was fantastic and had really reasonably priced items from 10p up. We had a relaxing time in our clean spacious 3 bed caravan. We would return.
I chose this location because I needed somewhere close to family. The caravan was very much below standard. I did not go to report these matters as they should have not existed in the first place.
1. the toilet stank like a urinal. I cleaned the toilet several times, bought bleach and washed the floor. the smell still remained. I them found the cause, under the rim. It took 5 cleans with cleaner to get it cleaned. I have a photo of one of the cloths.
2. The bulb in the passage to the bedrooms was out.
3. one of the stools was wobbly, screws were badly fitting.
4. The shower changed temperature when being used. When it went to very hot it was dangerous especially as I had 4 young children using the shower.
5.The TV was far too small for the caravan and therefore difficult for us all to watch.
6. Today and when on holiday one tends to have wine with a meal. There were no wine glasses, so a special bottle of wine to celebrate us all together had to be drunk out of tumblers.
7.I went over to the clubhouse on 3 occasions to link up to the internet to find it was down.
8.A large Porsche 4 wheel drive parked in an area where parking was not allowed and on the bend out of the site on a daily basis. This obstructed the view and narrowed the road.
Dangerous!!! I have a photo.
I have used you before and had no complaints. These faults are all due to bad management of the site and customer care of this particular caravan which was 38.
I may want to return to this area during the next year but feel at the cost I am not getting value for money from this site.
Great week in Osprey caravan. Caravan was clean, as was the park. Our children are 7, 5 and 3 and they loved it.