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Real reviews, from customers like you.
10th - 26th APRIL
All breaks for all arrivals
Fab lodge and spotlessly clean!
Would had like another TV only one instruction needed for spa bath but house was very nice
Fantastic location and the staff couldn't do enough. Special thanks to Mike and especially Chris. Can't wait to go back.
Lovely quiet area. Lovely lodge, excellent hot tub. Lodge was nice, only faults were the bed was very uncomfortable and the fridge was not fully cleaned prior to our arrival. Nice decking area with patio furniture and a bbq.
Felt things were missing could have done with airer to dry towels ect. A place to put rubbish
I was aware of having to give a cash deposit at the start of the week, and was surprised at the end of the week, that this was returned without any checks being made. At check in it was difficult to locate where the office was.
The west wing was huge! Far bigger than we thought and lovat
The important aspect of Ranksborough Hall was that it was what it purported to be. Comfortable, pleasant, good situation and helpful staff. Good value for money at the lodges we hope to return.
This was the chosen venue for my daughter's hen weekend in January. Having stayed at the lodges before,we thought this would be ideal. All was going well until the second evening when the heating had stopped working when we returned from a meal out. Gradually the lodge became colder and colder as were sitting around talking. Despite calling for help on the Sunday morning, nothing could be done to fix it and so our enjoyment was spoiled and we ended up going home earlier than planned. Although the hot tub had been good on Friday we couldn't use it again as we couldn't shower afterwards as the water was cold. I have delayed writing a review thinking this may have been an isolated incident but more recent reviews tell me this appears to be a common occurrence. The standard of the fittings had also deteriorated since our previous visit so sadly we won't be back.
On arrival at 16:45 no staff. Had to call a number. Problem was we had no range or almost non by telephone.
After 20 minutes we finally got someone from maintenance. We stayed for a week and we didn't see someone at the office or at our lodge.
We thing that’s not a very good service. A closed office on arrival.
Had an amazing stay at the Hall Apartment. Had the best weather of the year the week we stayed which made it even more perfect. Bbq's, Sun Bathing and a few cold drinks. Apartment was cool enough in the evening to get the fire going too :)
Great little get away and brilliant value for money. Would love to stay again.
Overall, quite disappointing as the lodge was DEFINITELY not luxury. Fixtures and fittings were budget at best, and the sofa was missing cushions. The boiler wasn't working the first night which meant I was up from 2am as our 2 year old woke up with the the cold. To be fair the staff were excellent sorting the problem. There were cobwebs pretty much all over and the cooker was covered in fat/oil (I took pics). The floor wasn't great and there is no Hoover to do it yourself. There is a notice up asking to keep the place clean due to ants, and there are lots of ants but it's a bit of a cheek when the place isn't clean anyway. We stayed in the OASIS lodge; the hot tub was nice and this is really the only claim of "luxury", table and chairs are very wonky and limp. The park is nice even without facilities but with a bit of money spent on better fixtures and better cleaners the place would be much better.
what a lovely way to spend a few days away, the accommodation was great for the price. Very little to do onsite but great place to stay
Ideal if you want to just chill and relax. Lodge needed some repairs. pans far too small to cook for 6 - thank goodness we had 2 lodges as we were able to use sets from both lodges. Suggest you take your own small sharp knife! Hot tub was lovely. Initially thought it was in the wrong position but really enjoyed the seclusion. Radiator in wardrobe very handy. The staff we met were very helpful. Beds surprisingly comfortable, nice bedding.
Both lodges needed a bit of a dust when we got there but kitchen and bedrooms were fine.
Things to take - (beside sharp knife) dressing gown - great for getting out the hot tub, toilet rolls (we weren't provided with any spare) games for indoor and out (there's plenty of space) and a nice bottle to enjoy on the veranda.
Let the staff know if there is a problem or anything missing (hairdryer, kitchen bin etc) and just go with the flow......
Had a fantastic stay. Will go back for sure