Real reviews, from customers like you.
10th - 26th APRIL
All breaks for all arrivals
On arriving up the long driveway, it was difficult to find the Cabin Park as it's called Brocklehurst Park (?).
Once unpacked all appeared fine however, with 6 ladies wanting to relax indoors due to the weather being cool and cloudy, we had to move the dining chairs in to the lounge as the sofa only seats 4 people ! There is enough space for an additional lounge chair so please included one .
The dishwasher is a nightmare to load and unload. It takes 2 people to hold the door down or the door just springs back ,, so we had to hand wash the pots !
Some light bulbs didn't work in the master bedroom and the hallway.
I have noted all these down in the comments book. I also noticed that some of these issues haven't been address even though they were noted back in February 2015.
I will be booking again sometime however,I hope these problems can get sorted a s a p for other customers to enjoy a relaxing break.
Disappointed that there is no shop on site or play area for children
Enjoyed an excellent weekend with friends in two lodges. Site was very basic (which suited our needs that weekend) and the site office closed very early although there are a couple of telephone numbers for any problems.
A great value for money escape which was basic but just what we was after
Most things were broken in the lodge, was not "luxury" as stated! Nothing to do, not allowed in hall unless your a member, hot tub very open to public so not private, bbq filthy with mould, had a very boring time as nothing to do.. no wifi witch was stated too! I'd not return.. waste of money
We stayed in the west wing previously and was lovely, we returned and stayed in courtyArd 1 which was a real let down, very basic and very small
Lovely , peaceful retreat although the empty lodge bases around us were a little unsettling!
Loved it !
A really relaxing place with extremely helpful staff.
Many thanks we will be back.
Tim and Julie
The west wing has the potential to be a fantastic venue. However the interior is shabby and unfinished in places. Spa bath doesn't work and smells of rotten eggs!! The female caretaker was rude
rude. Ps take your own loo rolls and hand soap!
Wonderful holiday. The only complaint is that the hot tub could have been more private. The chalet was lovely, spacious, clean & homely & the location was lovely with some beautiful local pubs & activities close by. Perfect for a romantic break or family getaway.
We had a fabulous family break at Ranksborough Hall, the lodge was lovely, hot tub was a great addition, the surrounding Rutland water is gorgeous and we had lovely relaxing time! Highly recommended!
Comfortable accommodation, although second bedroom might be a little small if you have older children. Great location for exploring the delights of Rutland and the surrounding areas.
Spacious accommodation. Needs tidying up. Too many loose wires. Obviously a work in progress.
The staff was not helpful at all . Requested equipment that was missing from unit, A few hour later , after telephone call, another hour later equipment finally arrived. but the tap in sink was not mended.
On the plus side the hot tub was a comfort. the area was great for sight seeing.
Faulty boiler, unsteady steps to accommodation, food from previous guests in cupboards and fridge