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Real reviews, from customers like you.
10th - 26th APRIL
All breaks for all arrivals
Lovely setting, friendly and helpful staff.
Parking was a pain -
If you left the site for the day in your car, the chances were that you could not park near the caravan on return home.
Alternatively if you left the car parked and walked in the immediate locality(which is lovely!) Someone would park across the front of the car trapping you in and preventing you from taking the car out at a later time.
Good value for money. (because we had a special deal)
Limited parking, none beside caravan.
Entertainment reminded of hi de hi (70's).
Caravan awful dirty, stank of smoke, dirty, cigarette butts littered outside door and window
Site was beside parks warden
On plus side staff helpful and pool small but nice and well managed
Enjoyed our short break but expected a little more activity on site. Currently building work taking place which I felt should have been mentioned at booking
Disappointed with the shop on site. Location good, loved taking dog round the nature reserve. The caravan was also good. However, Rye itself was a big disappointment. Hardly anywhere open in the evening to get something to eat.
Brilliant location, caravan basic but excellent value for money. We had a superb weekend break.
Very clean spotless caravan, and all the bedding was super white , very pleased with the accommodation and would quite happily stay there again . Lyn
The caravan was old and tired and the site set out in rows, vans packed together, no feeling of space. Seems the owners just wanted to pack as many vans in as possible with no thought of producing a nice ambience.
The caravan was very small. The cleanliness was not great. The parking was too far away and difficult when unpacking and packing.
Rye harbour is a beautiful, peaceful place to stay. Unfortunately for us there was some building going on and we where right next to it. The nature reserve and peaceful surroundings made up for the noise I woke up to in the morning. I would stay again
we enjoyed our stay at rye harbour but for a couple of complaints i asked for a caravan near to all ammenities because my daughter was disabled and we were place as far away as possible also your barstaff could have been more experianced with their bar knowledge we ordered one night 2 meals and got 5
The site was good, quiet and everyone was helpful. The parking was difficult at times.
I booked a Haven Gold 3 bedroom home when we arrived they did not have one booked for us, they had a Gold 2 bedroomed one allocated to us, we had travelled 6 hours and were exhausted the staff were very helpful and phoned Hoeseasons but could not offer us what we had booked, our choice was take that one, try another site or go home, not a good
choice. My son had the double bedroom, I had a twin one with the mattress's pushed together to make a double, fine you might say but the mattress's were different heights and
kept moving, our suitcases had to sit on the sofas in the living area, owing to medical problems with my back. We will go back to the site, but will book direct with them next time, so that we get what we pay for.
Caravan was very dilapidated, no net curtains at the windows, table had rip across the top, 1 stool torn, freezer and fridge grubby, loo didn't flush properly, duvets were stained and worn. If we had been staying for more than 3 nights we would have complained. We did complain about the loo but it still didn't flush well.
Club house didn't have any proper beer, just lagers and bottles.
We understand we had a dog so possibly we were not going to be given a new van but as we were charged extra for the dog thought it was a nerve to do that and give us such a horrible van.
There was a notice on the reception desk when we checked in saying site was full so in effect you couldn't change vans.
Reception staff on arrival were friendly and they had taken notice of our comments about having mobility issues.
Reception floor was uneven and not helpful to a person with walking sticks
Ok, nice to be near nature reserve but unforunately building work about to start by our caravan made site look scruffy. Site must have been quiet that week, club only had half a dozen customers,no atmosphere so we went to pub along the road. (Not the one on the harbour-it's dire!)
Loved it and this was a second vist we will definitely be back next year.
Excellent site Club house serving good food and wine and Good entertainment,, with very helpful, friendly, staff. In a beautiful location. What more could any one wish for. Will return soon.