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Real reviews, from customers like you.
10th - 26th APRIL
All breaks for all arrivals
Good holiday caravan lovely to say I was expecting the worse!
The site itself was fine however we didn't have the most helpful experience with staff. We asked 3 times for the information pack in our caravan and never received it. On the day we left we were clearing our cupboards and found the mouldy bread of the guests before.
Unfortunately on the last night one of our party got taken into hospital we didn't know what time check out was and we were a car short so unable to do it. Reception was shut and the warden had gone home so a member of staff told us not to ring him. We said we couldn't get all our things out and she said they would put our bags in a holding area when I said I would have to drive to york & come back for things she said they would keep my bags whilst I did! I left a message for reception the night bwfore due to having no emergency numbers and they did ring me back in the morning to say I didn't have to rush with check out but this was 9am so we were already rushing with it & had to get family to drive over to help us due to the lack of communication.
Swimming pool is not great as far too hot in changing rooms and no sooner do you get in the pool then you have to get out again as only allowed 1 hour.
Electronic gates were a joke as they never worked even though we gave our car registration 3 days in advance.
Disappointed that nothing has been done with the main hall as this was excellent on our first visit!
There is not enough play are for the amount of visitors, the arcade was dirty and dusty and only one 2p machine was working. Having said that the club and take away cafe were very clean.
Very quiet site (which we were warned about), hardly anything to do for the kids and everything is so run down.
Now for the good points....the caravan was immaculate and much more than we expected. The staff were beyond helpful, we had a problem with the barrier and our caravan door but they were both sorted with no fuss.
There is a bus stop just outside the site with buses going to Southport and Liverpool. Get a daily family saver ticket for a tenner and you can use it all day. Fantastic value for money and a great time to be had in both Southport and Liverpool.
We would definitely stay at Riverside again and have recommended it to friends and family
Lovely stay caravan stunning thanks!
Good location close to Southport, where there is lots to do rain or shine. Handy shop on sight. Husband found the club house for a few drinks at night, but children's entertainment was on too late for my grandchildren. Nice quiet site. Had some problems getting in and out off park because the barriers were working for the first few days, but staff were helpful.
Number plate recognition system never seemed to work, took ages to get on or off site.cleaner's still cleaning caravan after we had been booked in
very enjoyable holiday. would definitely stay again.
Nice place to stay but not much for the children to do caravan was very nice and comfortable but the children got bored due to small play area arcades not working and entertainment only of a night for a very short period could do with more activitys for familys
Lovely wee park helpful friendly staff caravan immaculate and well stocked with everything we needed local to everything def go back
The Southport Riverside was clean,tidy,beautiful surrounding areas,a little bit away from Southport but it was good as you get to see the other little villages,the park was good as it was very large,their is a washing machines and tumble dryers which is very useful,there is also a cafe and a shop,the shop is a little more expensive but its onsite if you required it but we just shopped in the town as the is Tescos and Sainsburys,Southport parking is a little bit pricey but if you park on the outskirts it worth it and saves you money.
Very nice caravan, good facilities. Very quiet site.
Absolutely perfect for us. Caravan was first class. Only criticism is that some of the pitches are not very tidy and make the site look a bit tatty here and there.
staff were no where to be seen on check out day