Real reviews, from customers like you.
we had an excellent stay for the bank holiday. Simon and jennet do a fantastic job and are really helpful. The cabin was very clean and comfortable and the cries from the cabin are amazing. And the kids loved the swimming pool. This site is a must if you have young children. Would defiantly stay again. Thank you again Simon and Jennet. Leigh & Caroline from stoke
Had a fantastic time, kids love the swimming pool and hot tub! log cabin was in excellent condition and clean, staff where very friendly and helpful at anytime of the day, location was tranquil and peaceful, came home feeling chilled, thanks for a great week.
Really enjoyed this holiday and very child friendly
Very poor compared to other Hoseasons parks.
The drive into the park is a little hairy! It is in a stunning location with wonderful views of Chirk Castle. The swimming pool is great and as we went out of season we had it to ourselves which was brilliant. It is perfect for a peaceful getaway. We had a great time and will definately be back :o)
Not what expected with nothing to do on the site
lovely place to be in beautiful surroundings - beautiful walks outside the doorstep
nice view , very hard to park car !!
Although we had issues with the oven and hot tub, the staff were very helpful. They did offer to replace the oven and they did fix the hot tub. They also did not charge us for the use of the electricity for the inconvenience we experienced. However being a short break, these problems did mar and eat into what was supposed to be a relaxing and enjoyable time and spoilt it rather. Just one other comment, ragarding charging for electricity as a standard, we feel it is a bit stingy, considering you are paying a reasonable amount to stay at the lodge in the first place.
The site is very well managed and the owners very helpful. The facilities on site are a little dated and some investment is needed to the landscaping of the site. The surrounding area is lovely, views of Chirk Castle fantastic. Ideal for the quite relaxing weekend we had planned, and the Pool/ Hot tub was enough for the kids.
The location was very rural. Just what we wanted and the owners were very helpful. We were looking for a relaxing break and that is exactly what we got. The wifi didn't work unfortunately, apparently because of the weather which was a shame.
Didn't meet the staff, left the key in the door of the lodge. Said there was wifi in lodge and you had to go down the picnic area to get signal. Went home a day early as was not happy overall. Would I go again? NO
We went as a family of all ages. The only thing was the stairs to downstairs loo and kitchen were hard for my disabled mother to climb up all the time. This was no problem for the rest of us
Fantastic location for peace and tranquility .Owls hooting is the only noise we heard .
hot tub wasn't working, but the staff tried everything to get it working . It wasn't a real problem because we just went in the swimming pool.