out of 10
We found the park a mixed bag to be honest. We're a party of 4, one being a 3 month old baby. The accommodation is not in our opinion suited to parents of small babies. We booked because of the "spacious" accommodation and found we could only fit the travel cot (that we booked from the park) into the bedroom with us if we took a bedside table out and moved the double bed up against the wall. This gave just enough room for legs to fit between the two, if you didn't bend your knees much.
The location on the island is great as it's a really short walk to the small beach at Colwell Bay, but we wouldn't return to this park. The price didn't justify the lack of"comforts" in the house.
-A washer/dryer machine that didn't dry (was informed by staff member they'd had multiple issues in the previous year, so didn't gaurantee this part... of an integrated machine!)
- Washer element of machine sounded like spanners being spun. Reported in first week, but not fixed. Unusable whilst home of an evening or once kids asleep.
-No oven gloves/small sharp knives/chopping board..... leaving husband to cut carrots on the worktop with a carving knife, and then burn himself juggling the only tea towel provided over two hands.
-Microwave burnt 2 bags of popcorn, only to stop working completely during third bag.
-Kettle had to be clicked on multiple times before it stayed on.
-With no dryer (or communal dryer, or local launderette to dry at) the one small over door rack provided was not sufficient to dry a families clothes over a fortnight of predominant beach holiday, turning the house into a Chinese laundry with washing hanging over chairs/doors/door knobs etc.
- The dishwasher also had bugs we couldn't identify as we had only been provided with a few pages of the instruction book... mostly to explain which buttons were which, as the labels had worn off.
- The sofa ate people. Had to prop one section up with the scatter cushions not to sink into the collapsed section.
- The house was up a small flight of stairs, so not ideal with a pram, though granted it wasn't sold as a disabled access property.
-Exactly 4 sets of crockery and utensils, so constantly washing up, as dishwasher couldn't be run at same time as washing machine.
- Definite lack of storage space for clothes etc, more so after having had to block access to the only storage in the main bedroom with a bed we'd had to move.
I think that there were some simple things the management could have done to improve the stay (like fix the washer when we reported it) but on checkout when I mentioned some of the above issues, I was told that they were all being refurbished and asked "did I want to look at a house already completed". I think it smacked of not wanting to invest in the last knockings of the holiday season.
Unfortunately I think most things we could have put up with as were small and petty, but the shear number of issues made it quite a hassle. I have never stayed in a rented house that, when providing you with towels and bedding, doesn't change them half way through a two week stay. With a barely usable washer, and a clothes airer big enough to hang one single sheet on, washing towels and bedding was serious issue with a family of 4. With families a mid stay clean would also be almost essential, or, provide a hoover or at least a brush so we could do it ourselves!
With most of the above, I think they'd have been less of an issue for a smaller family, or a family of non baby ages.
Confirmed guest, 2017-09-02