10
out of 10

Hazel Lodge is lovely. When we were battling the "beast from the East" we couldn't have been any warmer or more comfortable. Whilst dealing with extreme cold and vicious winds, the staff ensured we remained frozen pipe free and checked on us regularly. When snowed in they catered for us so we could stay an extra night. The lodge has everything we needed and the furniture and furnishings were to a high standard. The hot tub was great, even when minus 4 degrees outside, great being in it when it snowed! Thanks to the team for ensuring we stayed warm and comfortable during a particularly difficult week.

Confirmed guest, 2018-03-02

10
out of 10

Great Lodge comfortable clean and contemporary. Hot tub made it one of the nicest sites we have visited. Great to unwind and relax and enjoy the surrounding coastal towns.

Confirmed guest, 2017-11-13

10
out of 10

We had the best time ever in a break away at the lodge. Amazing quality time spent as at family with the hot tub as the central point. Definitely recommend and definitely be back for another break soon!

Confirmed guest, 2017-09-25

10
out of 10

Best place I've stayed in Tenby ,real luxury and so close to everything.

Confirmed guest, 2017-08-28

9
out of 10

The lodge was clean and well presented and generally well equipped. However it could do with a couple more saucepans and cooking dishes.

Confirmed guest, 2017-07-24

10
out of 10

The facilities were fantastic. The lodge included a washing machine and dishwasher which were very useful. Lovely yo receive a free bottle of wine as well. My only criticism was that I wish there were hairdryers in the lodge. It was the only thing really that was missing.

Confirmed guest, 2017-07-03

10
out of 10

was to a great standard. Already booked to stay again next year.

Confirmed guest, 2017-06-30

9
out of 10

We all had a fantastic time at Florence Springs, the lodge was absolutely beautiful and so was the surroundings. We were welcomed with a bottle of wine and Welsh cakes, lovely touch! The free game of golf was great fun and the rest of the activities in the neighbouring centre looked fab. You could easily stay in the lodge and chill it's that lovely, although the only down side to our stay was the building work going on which wasn't so relaxing, especially as my partner is a builder and was looking forward to escape from work. Also the hot tub wasn't inspected or topped up with chlorine during our time here so by the third night the water had gone slightly green and wasn't the freshest smelling. Apart from those things it was amazing and we would of rated 10 out of 10! We will recommend to friends and family and also the best restaurant we visited The Salt Cellar in Tenby, beautiful food

Confirmed guest, 2017-06-26

9
out of 10

The hot tub, whilst not the largest I've used, was nice, with decent controls to get it exactly as you liked. The only issue with that was the little black beetles which seemed to want to get in as well. There's not really much that us or the site owners can do to stop nature doing what it will. However, I did mention it to one of the site managers the next day, and they supplied us with a net, so although we couldn't prevent the issue, we could get them out again afterwards. Our son is four - and there were a couple of brilliant aspects to our lodge. The first was that the key to the lodge gate was available. So we could actually lock the gate and ensure he could not go a wandering. Secondly, the hot tub cover had all locks attached and operational - so we could fix it at all four points, and feel totally confident that he'd not be able to get into any bother with the tub. That meant a huge deal to us - so thank you Florence Springs. We really liked that the lodge entrance went directly into the utility room - with a shoe rack. It encourages and reassures that the carpets and floors inside are clean. There was one downside to the lodge. We were pretty sure that when we booked, it was stated as having a washer/dryer - but it just had a washer actually. Online now, that is what it states - but as the washer/dryer is important to us, we imagine that it was corrected at some time between us booking and staying. Anyway - that would not have been so bad if it were not for the notices saying "do not dry any washing in the lodge". So without a dryer, what should people do? We mentioned it at reception, and they agreed there was a discrepancy somewhere, and supplied us with a clothes horse to get our washing dried.

Confirmed guest, 2017-06-19

9
out of 10

Confirmed guest, 2018-04-06

10
out of 10

Confirmed guest, 2018-03-26

10
out of 10

Confirmed guest, 2018-03-23

4
out of 10

Confirmed guest, 2018-02-26

9
out of 10

Confirmed guest, 2018-02-16

10
out of 10

Confirmed guest, 2017-07-07