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10th - 26th APRIL
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Good Morning, I have been meaning to write for a few days but as run my own business so have been tied up. Last year we stayed in a bungalow which was quite clean, upset play park was out of order as advertised and long wait at snack bar. Swimming was great and the location. This year we went for the lodge and we were disappointed. Carpets all stained in lounge. Pubic hairs on tiles in bath, so did not use (showered at swimming in evening) I had to clean toilets as seats and base all orange, and bedside tables still had coffee stains on which again I cleaned, the balcony area was full of cob webs and again very dirty. Nothing to light cooker with and no dishwasher which was not a problem but when it said bring dishwasher tablets and I did as we had a dishwasher last year, so I had to go and get washing up liquid. Beds were very hard and children's mattress's dirty and stained no mattress protectors.We were all so disappointed. The restaurant was very good and although the waiter was very busy on his own, he was so polite and the food was very good. I doubt we will come again. My husband complained to the office on departure and was told the cleaners are on a warning! By the way the Spar shop is a great idea.
Lodge covered in cobwebs, broken chairs and beds
Accommodation very dirty and shabby. Would not return! Only facility that was Ok was the indoor play area.
This was our second visit here and was sorry to they will not be doing holidays next year
Unfortunately the accommodation is now run down, tired and unclean. Such a sham as the leisure club and surrounding area is lovely. Needs a massive refurb. We are regulars but will not return next year. Xx
There are a lot of big empty rooms that they could put to use for entertainment in the evenings instead of using the restaurant. We reported on arrival that the balcony door was not locked and that the key had broken in the lock and the lock on the bathroom did not work it took 3 days for someone to come a d sort it we had a small child with us. It could be a really good camp if they invested lightening in it and used what is there to its full potential
We had a great long weekend at gurnard pines enjoyed the pool and gym would go again.
When we arrived it was noted that a drain was leaking and running around the base of our log cabin. It was evident that it had been leaking for some time, it was reported to reception straight away and a blockage lower down was remove and a new pipe inserted.
The repairmen advised that this had been a problem for some time. The inside and outside of the cabins were covered in cob webs ( what do the cleaners do)? When a concern was reported, it was rectified on a timely basis. Overall the cabins were tired and in need of some refurbishment.
staff were very help, although the overall look of the holiday park looked like a run down council estate.
The site would benefit from TLC, it has the potential to become a lovely holiday site. I recommend a laundry room, childrens play area, slides, swings etc and night entertainment.
Had a fantastic and relaxing time would recommend to anyone
Was a little disappointed in the fact this is more a residential park than holiday park . We were told that it is turning residential and that soon there would be no holiday let's . If as a family we wanted to go to comedy night we had to pay so no holiday entertainment .
The site needs modernising and the chalet some TLC however a great location quiet and a great place to explore the Isle of Wight
When we first arrived we were very disappointed as it looked really desolate and like something out of hi de hi, very old fashioned and dated plus there the grounds could have been better maintained with at least some flower beds, even the reception was grotty and tired looking. Thankfully we had chosen one of the bungalows, I am not sure we wouldn't have turned around and gone elsewhere if we had booked one of the other types of accommodation. Basically Gurnard Pines is for the retired as most of the accommodation was owner occupied by the elderly, why I am not sure, as the facilities on offer are for sporty people or young children with the swimming pool and monkey mansion, which by the way was really good except it closed too early at 5 pm!
I enjoyed my time at the camp. However, there was little in the way of facilities. This was probably because this site ceases to be a camp from September. Staff really friendly and a good base for exploring the island.