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Real reviews, from customers like you.
10th - 26th APRIL
All breaks for all arrivals
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Our stay at Lakeview was our first family holiday with our new baby boy. We had a great holiday, but we wouldn't consider returning to Lakeview to holiday again unfortunately.
The facilities within the club were satisfactory, but the staff seemed stressed & pushed to their limits. The pool was a nice size, and seemed clean enough. It varied in temperature both times we were in it, despite saying it was the same temperature both times. As it wasn't a supervised pool, there was some younger adults that came in when we were in there, bombing, swearing & bringing drinks into the pool. Of course this was irresponsible there part also.
Our accommodation was OK, but tired and could do with some work to improve it. For example, the main bathroom had loose tiles and grout missing. The Kingsize bed in the master bedroom had a double mattress on it. No headboard. There were no clear instructions how to use the washer dryer.
Most were little trivial things that we lived with, but they would need to be considered before we decided to return.
Also on our arrival we were a few hours early to check in to our accommodation, and told it would be 4pm before we could check in, but we could use the facilities in the mean time. Had we known this prior to our arrival, we would of kept our swimming things separate & accessible so we were able to entertain the children.
There was also a wedding going on on our arrival & I am not sure who felt more awkward, us for embarking on there wedding or them or intruding on our holiday?
My husband & eldest son went to see if they could have a session on the driving range to be told by the receptionist that they were short staffed & there were no balls at present, could they come back later that afternoon.
Having had years experience on a very busy holiday park, I found certain things unexceptable & not very good customer service.
Don't get me wrong it wasn't a terrible place to stay, but there was nothing outstanding that made me consider we would return.
we enjoyed our time at Lakeview. overall the accommodation was fun and different but clean and spacious. there are a few minor shortcomings in terms of facilities advertised but not available and perhaps the site needs a senior manager with an eye for attention to detail but we thought it good value for money and we would return.
The pool area is nice although there are no lockers in the changing rooms and I thought it was health & safety gone mad to insist that all children up to the age of 16 must be supervised by an adult in the pool. My 6 foot 15 year old is probably better able to look after himself in the water than I am and he certainly doesn't want his mum trailing round after him every time he wants to take a dip. I know there is no lifeguard on duty but personally I think 16 is a little too old to need babysitting!
Our kids enjoyed the tennis courts and the restaurant on site is pretty good.
I would not rush back but mainly because it is not special enough to warrant a repeat visit. We had a nice holiday there, it is good value as a family holiday and the location is great for visiting all sorts of places in Cornwall, but just a bit more thought to the condition of the lodges and the facilities at the centre would really make a big difference.
We had a lovely time with plenty of space in and around our cabin (no. 64) for family of 6.
Pitch and put area was not obvious- a little more information on outdoor area would have been good. We enjoyed the area- good to travel to both coasts.
Nice location and very helpful staff when we needed to know of A&E details. Was a little surprised that lodge was not ready when we arrived at around 4pm but we didn't have to wait too long. Some of the furniture was a little outdated in the lounge area (sofa was very uncomfortable and like sitting on the floor and tv unit was falling apart) but the lodge was spotlessly clean and there were ample towels and bedding provided. We had a lovely week and will hopefully return at some point.
A lovely location and setting but rather over priced for the facilities provided, although this may be because of the time of our stay!
Friendly and helpful staff.
Accommodation was excellent, site needs to offer a little more for families. Good base to travel Cornwall although not many local restaurants. Would go again.
The only problem was the limited menu in the restaurant. The Service from the kitchen was also slow. The waiting staff were helpful and apologetic.
The location was excellent for a quiet break, but you will need a car to go anywhere else in Cornwall. The site was wonderful, but the bar service was slow. Don't expect much from the on site entertainment. The chalet was spacious and even included an outdoor hot tub. Our chalet had 3 bathrooms, however, these need some TLC especially the floor tiles. The beds were very comfortable
Lovely place to stay, good food, friendly staff and lodges are immaculate. Could do with a little TLC in areas but would definitely stay again.
We loved the bungalow. Once the clubhouse for the entertainment is sorted this will be a fab place to stay.
Lodges far outdated, facilities need tidying up. But views were priceless very quiet and relaxing. Don't waste your time or money on the fishing because the fishing is terrible. The staff at reception tell you what you want to hear but never followed up on any of our complaints as they 'forgot'. We would stay there again but would pay the little extra for a upgraded lodge.
we stayed as a family at Lakeview and wanted to revisit but unfortunately they were not able to accompany us, or fortunately because Lakeview as a holiday destination is dead. Despite what the timeshare salesman had to say, I believe Someone would need to spend £30 million to stay open.
The must book restaurant was only used by about 12 people on a Sunday lunchtime, which to my way of thinking says everything.
The site as a whole had no atmosphere and was used for one or two night stays by people who were going somewhere else.
I did consider the "not timeshare" timeshare but I do not believe Lakeview will still be operating in 5 years!
The 2 sofas in our lodge were in a terrible condition and I would not be able to give them away never mind sell them in the charity shop were I volunteer. The weeds at the front of our lodge had been there for several weeks
A relaxing time with plenty of entertainment. Staff at the wakeboarding were very polite and welcoming, and helpful!