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Real reviews, from customers like you.
10th - 26th APRIL
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Nice quiet site by the river, first impressions were a bit off putting, lots of old caravans very unsightly, but as week went on looked much better as new owners were removing lots of the caravans, cutting down bushes, painting etc. Would go to this site again to see how different it looks,lovely location. The only complaint we had was the service in the club, we went for food on the Friday night and the service was very slow but food was very good once we got it and value for money. Weather was quite good to us so overall had a lovely holiday.
The location is exceptional but the whole park area is looking rather tired with a need for tidying, painting and cleaning.
Fantastic lodges friendly staff and superb food in the restaurant
Staff couldn't have been more helpful. Stunning views of snowdonia however local town of Bethesda was a dump. Nowhere nearby you would want to eat out at with children. Site dated and lacked facilities. Cabin dated had the bare minimum of glasses ect and really wasn't particularly good value for money. We expected better from your company as you came recommended from friends.
The lodge was backing on to the main road and this created noise. There were no instructions for the washer dryer so it washed a set of clothes three times but didn't dry them. I was greeted by a lady who i assume was in charge who was smoking a cigarette- not very good inside a work place.
A great place to stay. Very relaxing with lots of activities to do with children,
There were defiantly things that could be improved. Regarding the facilities there was very little in the shop, even basic items you had to go into the village, the staff were friendly on arrival but that was the last we saw of them, We just think a little customer service goes a long way and to pop down to see if everything was ok once we had settled in would have made such a difference.
Overall the lodge was ok, the main issue was had was the bed you could feel every spring on the matteress it was that uncomfortable that we left a day early we could not face sleeping on it again. There were then little things that on there own were no a big issue but put them all together and it did not an give a good overall impression. the bedding was tired and worn it had been washed that much that the plastic popper had melted and would not fasten, the beds were not made you had to make them when you arrived. There was a broken glass in the cupboard and there was two little lights above the mirror in the bedrooms and neither worked. On the plus side the lodge was spacious and clean and it was well equipped, The setting was buitifull and if the little thing could be improved we would go again.
Great site in a fantastic location, very nice lodge with great home cooked food available on site.
Shop was non existent. Receptionist checked us in whilst talking on the phone and continued the whole time.
The only good thing about the park was the location and the river.
Perfect little family holiday.... Accomadation was perfect ,clean and tidy and the lady at reception was lovely..... Would definately stay here again
Excellent location amongst trees and overlooking river. Very close to lots of tourist locations - we visited Llandudno, Bet
Great location for exploring the Snowdonia National park. The campsite is in a lovely location next to a river with lots of safe walking from the site itself. Also walking distance to the Bethesda zip wire attraction.
Very pleasant place to stay. The park facilities are a bit dated and could do with an overhaul.
We didn't use the facilities much as it was mainly a base for long walks but the location was lovely and waking up to the sound of water rather than cars was such a peaceful start to the day!