Real reviews, from customers like you.
apart from the weather GREAT !
the apartment was excellent,disapointed that the pool was not easily available. Although the site was still under construction it was apparent how pleasant it will be eventually.Very peaceful and quiet, a local shop would be good. Signage to camp site not good, drove around quite a bit before we finally found it, it was worthwhile.
The only good views are from the top floor apartments, which the staff at the site suggested we take. We were ensured that there was a lift available, unfortunately it had broken down. The promised day for repair was not adhered to so we had to climb all the stairs for the whole period of the stay. The parking was very poor. It was under trees which covered the cars in fruit and sticky sap, special cleaner had to be purchased to wipe the windows everyday. There was building work going on and this meant that the allocated spaces could not be adhered to and the cars got covered in building dust.
Lack of wii fi a downside, pool great but needs refurbishment to make safe (very slippery tiles and loose ceiling tiles). Accomodation great but looking tired
Small park which was very clean, staff very helpful, good for walks with the dogs only a short walk to the seafront.
dogsfaeces in the downstairs appartment gardens not nice the smell drifts up when your sitting outside, also wasent impressed at being woken up at midnight by another guest who was locked out keep ringing the appartment phone , appartment itself was shabby and wouldent sit on the floor as carpets were grotty to say the least !, extractor in bathroom wouldent switch off , pool was dirty as well.
It was the wrong location for us, we were hoping there would be a social area with activities for the children. The swimming pool was good and so was the tennis court although the equipment was a little tired.
Accommodation not up to the standard advertised in the brochure. Complaints made re bathroom floor (cracked tiles, no grouting & unsafe for children), shower screen (no beading, therefore, flooded the bathroom), bath had black pitted marks on it (assume from shower head being dropped as it was not a power shower, just a hose from bath taps), old fashioned furniture (lots of) in living area. Lots of refurbishment being done at park, reception a mess, staff did not deal with complaints during our stay. Have contacted Hoseasons direct.
A really nice, relaxing place in lovely surroundings. Lovely to have a swimming pool and tennis court and great for walks.
A lovely Holiday. Some of the facilities could do with updating and yuou need a car to get to ventnor, however was overall a great stay.
Apartment was lovely. Good to have a swimming pool but I'd say it needs a bit of attention.
This park is in a lovely location, close to charming coast. There are limited facilities but the indoor pool was good and perfect for our family. The accommodation was clean and the staff helpful, There was no wifi in the apartment and this was an issues especially as there was no mobile phone signal. I enjoyed a week without devices but think some investment in wifi would be great as would a working sauna. But overall, a lovely week,
Just needs a few more facilities.
The staff were very professional and helpful and the apartment was lovely, very nicely decorated. It was great being able to use the on site pool after a day at the beach. The walk from Bonchurch along the sea wall path to Ventnor took about 1 hour there and back and it was lovely in the evening to skim pebbles in the sea. We had a lovely holiday and would return again.
pool needs some attention ...there were broken tiles