*Terms and conditions apply
Real reviews, from customers like you.
Lovely Lodge. Great surroundings.
Overall realy nice place to relax and stay at.
The local resturant food was fabulous
Very good lodge, poor location. True we went in January, not the best month perhaps for a holiday, but the location of the lodge was not very good and the site seemed very untidy with many potholes on the approach road and main car park. In my opinion this is one of those sites that you need to visit to make a decision whether to book or not.
hot tub wasnt hot on first night at all, mty son got in at 8.30 and it was cold. staff wernt very helpful and refered to a leaflet that said it would be ready on first night why are we paying for night with a hot tub without use, very disaapointed. Heated came on in middle off the night because the timer was set to 30 degreess all night . shower didnt work then when resolved it went cold when tap was run... etc etc etc etc. Nightmare. the maintentence man spent more time in accomadation than us. disrupting our break... :(
Really good size, very clean and the hot tub was amazing!
Not as expected not private at all ...
Would not class it as vip.
We enjoyed our week but there are a couple of issues.
The heating is very difficult to understand ; instructions or an orientation should be provided.
We did also complain to the office that the main settee in the lounge was not fit for purpose.
It was broken in the middle and extremely uncomfortable.
We had to squash tougher on the smaller seat. Very uncomfortable.
The office said they would try an replace it but we never heard back from them.
They also said the reason the furniture was so basic was because the lodge we were in was the only one they rented out for guests with pets. Why give that one to us.
We were very disappointed especially compared to lodge 4 that we rented the previous year.
It was the best holiday we have had everything about it made for s grest Christmas. We enjoyed all the facilities especially the hot tub.thank you.
It was a great place- highly recommended although the restaurant on site was one of the worst experiences an would not recommend it to anyone
very nice environment, the lodge was very comfortable and extremely well thought out. However I found that the settee were stained and not clean
a good relaxing and enjoyable long weekend break.
Comfortable stay, very good location and good quality furnishing
I was.ok about the holiday but couldnt work the heating so was freezing asked a member of staff who said they would get someone over waited they didnt turn up....
was in the hot tub and at 10.30 in evening was told to keep noise down by a member of staff because we were talking and laughing ..so was not impressed after paying so much money.....in fact been meening to make a complaint just have been very busy
Went for a relaxing break before Xmas work madness, lovely to be able to sit in a hot tub and hear the birds chattering. Only a 10 min walk then on a 40 min train in to London for the night. Sunday lunch in any of the three local pubs is only a 25 min stroll away.
It is a beautiful, well-managed place and excellent in every way. I have relations in various parts of Essex and access to these was easy. The people in the village shop were also very welcoming, in fact, although I have stayed in various lodges over the years, this was easily the best.