Calling from abroad?
If you are calling from outside the UK, please dial +44 1502 472000 to speak to a member of our booking team.

You will probably find the answer in our Frequently Asked Questions.



Frequently Asked Questions


ALTERATIONS TO BOOKINGS - What's the position if I make a change to my booking once it has been confirmed?
ARRIVAL AND DEPARTURE - What days and times can we arrive at and leave our cottage?
ASSISTANCE DOGS - Can I bring my guide/hearing dog and will I have to pay?
BED LINEN & TOWELS - Do we need to bring our own bed linen and towels?
CANCELLATIONS - What happens if I need to cancel my holiday?
CHRISTMAS & NEW YEAR BOOKINGS - Can I book a cottage for Christmas and New Year online?
CLEANING - Is the cottage cleaned between and during holidays?
COMPLAINTS - What happens if we encounter problems on our holiday?
COTS & HIGHCHAIRS - Are cots and highchairs provided?
CUSTOMER REVIEWS
DISTANCES - How precise are the distances given on the website?
ELECTRICITY, GAS AND FUEL CHARGES - Will we have to pay extra for electricity and gas?
EXTRA PERSONS - What does it mean when the website says a cottage sleeps “+1” or “+2” etc?
FERRIES TO THE ISLE OF WIGHT - Can you book my ferry to the Isle of Wight?
FERRY - How can I get there by ferry?
FISHING - When can I fish and what licence do I need?
GIFT VOUCHERS - Do you offer Hoseasons gift vouchers?
GROUPS & PARTY BOOKINGS - If I can’t find a cottage big enough for my party how can you help?
HEATING - Will there be heating in the cottage?
INSURANCE - Do you offer insurance?
PAYMENT, DEPOSITS & CONFIRMATION - How do I pay for my holiday and when will I receive my confirmation?
PETS - Can we bring our pet on holiday with us and will we be charged?
PRICES - What does the price of the holiday include?
SHORT BREAKS - What are my options if I want to book a short break?
SMALLER PARTY REDUCTIONS - 20% DISCOUNT! - Do I get a discount if I book a larger cottage than I need?
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Hoseasons is a trading name of Wyndham Vacation Rentals (UK) Ltd. Registered in England and Wales. Company Registration Number: 00965389. VAT Registration Number: GB 598 22 99 77. Calls may be recorded for training purposes

Currency Converter

This currency converter is for your help and guidance only. Exchange rates used are quoted from http://www.webservicex.net and were last updated on the 24th Apr 2014

Your holiday will be charged in £ sterling and if you use a non sterling payment card this will be debited at an exchange rate applied by your card provider at the point payment is taken. When you book your holiday your guideline converted prices will be replaced by display of the £ sterling prices you will actually pay.

View prices in Euros »

Currency Converter

This currency converter is for your help and guidance only. Exchange rates used are quoted from http://www.webservicex.net and were last updated on the 24th Apr 2014

Your holiday will be charged in £ sterling and if you use a non sterling payment card this will be debited at an exchange rate applied by your card provider at the point payment is taken. When you book your holiday your guideline converted prices will be replaced by display of the £ sterling prices you will actually pay.

View prices in United States Dollars »