Calling from abroad?
If you are calling from outside the UK, please dial +44 1502 472000 to speak to a member of our booking team.

You will probably find the answer in our Frequently Asked Questions.



Frequently Asked Questions


ALTERATIONS TO BOOKINGS - What’s the position if I make a change to my booking once it has been confirmed?
ARRIVAL AND DEPARTURE - What days and times can we arrive at and leave our park?
BED LINEN AND TOWELS - Do we need to bring our own bed linen and towels?
CANCELLATIONS - What should I do if I need to cancel my holiday?
CHRISTMAS AND NEW YEAR BOOKINGS - Can I book for Christmas and New Year online?
CLEANING - Is our accommodation cleaned between and during holidays?
COMPLAINTS - What happens if we encounter problems on our holiday?
COTS AND HIGHCHAIRS - Are cots and highchairs provided?
CURRENCY - What currency do I need to take?
DISTANCES - How precise are the distances on the website?
DRIVING - What do I need to know when driving abroad?
ELECTRICAL APPLIANCES - Do I need to bring plug adapters with me?
ELECTRICITY, GAS AND WATER
EXTRA PERSONS - What happens if I want to bring an extra person on holiday with me?
FACILITIES - What facilities are at the parks?
GIFT VOUCHERS - Do you offer Hoseasons gift vouchers?
GROUPS AND PARTY BOOKINGS - Are larger groups accepted at holiday parks – and if I can’t find accommodation big enough for my party how can you help?
HEALTH REQUIREMENTS - Is there anything I need to know when visiting Europe?
HEATING AND AIR CONDITIONING - Will there be heating and/or air conditioning in our apartment?
LANGUAGE - Do people speak English at the parks?
MEDICAL TREATMENT - Do I need medical insurance cover for holidays in Europe?
PASSPORTS - Do I need a passport?
PAYMENT AND CONFIRMATION - How do I pay for my holiday and when will I receive my confirmation?
PETS - Can I bring my pet on holiday with me?
PRICES - What does the price of the holiday include?
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Hoseasons is a trading name of Wyndham Vacation Rentals (UK) Ltd. Registered in England and Wales. Company Registration Number: 00965389. VAT Registration Number: GB 598 22 99 77. Calls may be recorded for training purposes

Currency Converter

This currency converter is for your help and guidance only. Exchange rates used are quoted from http://www.webservicex.net and were last updated on the 23rd Apr 2014

Your holiday will be charged in £ sterling and if you use a non sterling payment card this will be debited at an exchange rate applied by your card provider at the point payment is taken. When you book your holiday your guideline converted prices will be replaced by display of the £ sterling prices you will actually pay.

View prices in Euros »

Currency Converter

This currency converter is for your help and guidance only. Exchange rates used are quoted from http://www.webservicex.net and were last updated on the 23rd Apr 2014

Your holiday will be charged in £ sterling and if you use a non sterling payment card this will be debited at an exchange rate applied by your card provider at the point payment is taken. When you book your holiday your guideline converted prices will be replaced by display of the £ sterling prices you will actually pay.

View prices in United States Dollars »