6
out of 10

Food it very difficult to contact anyone at the lodges when we arrived the first night. No clear instructions on how to let someone know we had arrived.

Confirmed guest, 2018-11-05

5
out of 10

Disappointed when it could have been 10’s all through Attention to detail and don’t let your customers see that your not interested!!!!

Confirmed guest, 2018-09-24

10
out of 10

What an amazing experience! We stopped for 4 nights but wish we stayed for more! We have never stayed in a lodge before but after staying here we are going to look into more uk lodge breaks. We can not say one bad word about the staff on site, the lodge or location it was all perfect! We loved sitting in the hot tub on the night and taking in the surroundings and wildlife.

Confirmed guest, 2018-08-10

10
out of 10

Had a wonderful time lovely place and lodge but detailed cleaning eg hairs in the floor in the shower also living room the floor corners were not cleaned flies on the floor under the blinds. otherwise had a great time

Confirmed guest, 2018-07-23

9
out of 10

It was a lovely weekend away, staff was helpful until it came to getting the deposit back

Confirmed guest, 2018-04-30

3
out of 10

As above

Confirmed guest, 2018-03-30

8
out of 10

Lovely time and place, relaxed. Would recommend.

Confirmed guest, 2018-02-19

9
out of 10

beautiful lodge could not fault it. only down side was organisation of staff. when we got there no info about how to get into the gates. had to find a number and call to which we got told wait and someone will get you. about 20mins later some came and told us to follow them. She let us into the lodge was very friendly but then failed to leave us a key to our lodge. we had to call up saying we had not key and knowone at recepetion. we got told they would drop one in. not untill day 2 did we get a key. so had no choice but to leave lodge open when we went out. We also was not told how to get in and out of the gates still we called numbe rup again (very rude staff on the end) told us a code. failed to tell us there was a fob we could use. the staff on the end of the phone was very rude to the point where we felt like we couldnt ring again. and ask where our missing key was. Then when we was in bed another staff member just walking in the lodge with 2 other people renting a Lodge saying "ohhh why are you in here, i have these two people in here" which we was very put out by with them just walking in. overall more organisation need to improve and attitude of guy on phone.

Confirmed guest, 2018-01-15

5
out of 10

Very disappointed

Confirmed guest, 2018-01-03

9
out of 10

Confirmed guest, 2018-09-21

10
out of 10

Confirmed guest, 2018-09-14

9
out of 10

Confirmed guest, 2018-03-11

9
out of 10

Confirmed guest, 2018-01-03

10
out of 10

Confirmed guest, 2017-12-30

8
out of 10

Confirmed guest, 2017-12-27