out of 10
We came here four year ago, and decided we loved it that much we would come again for a fortnight
On arrival we were greeted by the owner (Stuart), who told us we were early and would have to wait, which we did, in the car for three hrs, which was fair enough as we was actually early.
We was then told that because we were there for a fortnight, that a change of clean bedding would be brought to us the following Saturday, and to be honest the bedding that was on, could have done with washing, anyway,
Saturday came and went, as did Sunday, so I went to see Stuart Monday morning, and he said he would get some clean bedding to me. At 2.30 the wife went down, as she was taking the rubbish to where the main bins were because they only collect rubbish from the bins outside the lodge once a week, anyway, she was told abruptly by Stuart that he was on the phone, once he hung up, the wife mentioned the bedding, and was told he would get some up to us, the bedding eventaully arrived at 16.42.
The first week we went 48hrs without hot water or heating because of a faulty boiler, the owners wife offered to wash our clothes for us and an extra kettle, but we declined.
Two days later the boiler went again, but was fixed the same day, by the owner, this was very annoying as there was six of us, two of which was my 14yr old disabled grandson, and my 3yr old great granddaughter.
The hoover was as much use as mudguards on a tortoise, some of the plates and pans had to be washed before we used them.
Tuesday night on the second week, the washing machine wouldn't empty with our clothes in, so we decided to leave it till Wednesday morning.
Anyway Wednesday came and my stepson had a look at it, and got it going, but it was very noisy and didn't sound good at all, but at least we managed to get our clothes out, which my wife and daughter in law put in the bath and washed literally by hand.
Thursday morning and the washing machine actually stopped working, so my wife reported it to Stuart.
We heard nothing from Stuart regarding the washing machine, the very same night though the boiler went again, leaving us yet once again with no heating or hot water, at this point we decided that we had actually had enough, and we began to pack.
The Friday morning, we cleaned up and packed the cars, and took the keys to Stuart, who I told that the boiler had once again gone, and that the seal on the oven door was broke (this was broke from day one), so he said "right, well I've got the plumber coming today so I'll get him to look at them, there was no apology for any of the problems that we had, no apology whatsoever, now I don't know what the couple did before they bought Wooda, but I do know it wasn't in hospitality or customer service.
I can't comment on the wife because I only met her once, but Stuart and I Were on first name terms, and at times he was talkative and polite, then other times he was arrogant and sarcastic, I honestly didn't know how to take him at times, strange to say the least.
What a difference four years can make, the whole site has made a dramatic decline in every way.
The paths, roads, and grassed areas are in need of some serious tlc, the children's 'play area', is a disgrace, consisting of two swings, and a slide on what can only be described as rubble.
One other thing to mention would be to dog owners, if you walk your dog anywhere round the 'play area', the lodges, or the actual lakes, then for goodness sake, pick up the mess that your dog leaves, there was dog mess in abundance nearly everywhere, and before anyone feels the need to comment, we took dogs with us, and practised what we preached.
The lodge needs a major update, the mattresses need replacing on nearly all the beds, and the sofa bed in the living area needs replacing all together. The whole place could do with a lick of paint.
Money seems to have been spent on hot tubs, rather than the external and internal areas of the lodge's, where green algae has built up on all the wood on the decking area.
Overall Wooda Lakes though is a fantastic place to fish, if you don't catch on literally any of the lakes, you should take up golf, but, sadly how long this will continue is anyone's guess, as I've said, the place from four years ago has took a massive nosedive, and it's such a shame as this place has great potential.
Suffice to say, we won't be going there again, Tattershall lakes for us in future, and if you are interested, we stayed in Woodview 2, good luck.
Confirmed guest, 2018-08-25