Price Match Promise
Pay the 2020 price when you transfer to 2021 - subject to availability
Applies to any UK accommodation only bookings
Transfer your holiday to the same accommodation at the same location and the same or equivalent date in 2021 and we will honour the price you paid in 2020. This offer is available until the 3rd July 2020.
Applies to customers who had a holiday with a start date on or after 1st June 2020 and before 4th July 2020.
Applies when transferred to the same or equivalent date in 2021, taking into account any changes in public or school holiday dates.
Applies when transferred to the same holiday location, accommodation and duration in 2021.
Price Match Promise can be used either online or via the contact centre.
You can now use Price Match Promise online
In order to benefit from Price Match Promise you need transfer your holiday to the same accommodation and location for the same date, and duration. To help you find your equivalent date you can use our handy Price Match Promise grid below. It will help you see where your equivalent date falls in 2021.
Our Price Match Promise grid is designed to help you map 2020 holiday dates to the equivalent date in 2021.
How to use our Price Match Promise grid
Simply find your 2020 holiday period and then match that across to the new date for 2021.
For example: A holiday that departed between the 10th and 16th April 2020 has a holiday Price Match Promise date covering the 2nd to 8th April in 2021
Once you have finalised your date then search for your holiday accommodation at the same location on hoseasons.co.uk and select your 2021 travel dates.
Proceed with your booking as normal but use your e-voucher when you come to pay.
Please note: The holiday summary may show a difference price than what you originally paid, however if you have matched the accommodation and location, for the same or equivalent date and duration, then your holiday will be price matched.
If you have added extras that were not on your original booking then you will need to pay for these.
What happens next?
We will send you a web confirmation saying that you’re booking is successful, followed by a separate email within 24 hours with your holiday confirmation attached.
Be aware: your initial confirmation will not reflect the Price Match, but we will send you a new confirmation that has been Price Matched within 3 days of booking.
Price Match Promise is not currently available at the below locations
Alder Country Park
Aspen Country Park
Cherry Bird Country Park
Hornbeam Country Park
Juniper Country Park
Willow Bay Country Park
Weir Meadow Holiday Park
Elm Farm Country Park
Weston Wood Lodges