About your e-voucher including your terms and conditions

Where does my e-voucher come from?

It is generated from our voucher system so the email address it comes from is: noreply@holiday-voucher.com. It will be sent to the email address on your customer account. Look out for it in your inbox, and please check your junk mail.

How can I use my e-voucher?

You can use it to move your holiday online to a later date or location without having to call us.

Using your e-voucher online

When you go to complete your booking look out for the 'Redeem e-voucher or gift card' button, please click on it and it will reveal a box to enter your voucher code, the value of your voucher will be deducted from the cost of your new holiday.

If you do need to use your e-voucher over the phone then our holiday advisors will be happy to help. Please note that we will never ask you for voucher details on social media or over email.

When do I need to use my e-voucher by?

Vouchers issued on or before 15th February 2020


The e-voucher is valid for bookings made on or before 23.59pm on 31st March 2021. After this date, the voucher will expire and you will no longer be able to use it to make any bookings. It can be used on holidays departing before 31st December 2021.


Vouchers issued on or after 16th February 2020


The e-voucher is valid for bookings made on or before 23.59pm on 30th September 2021. After this date, the voucher will expire and you will no longer be able to use it to make any bookings. It can be used on holidays departing before 31st December 2022.

Other important details:


Hoseasons is a trading name of Awaze Vacation Rentals Ltd. Registered in England and Wales.

Company Registration Number: 00965389. VAT Registration Number: GB 598 22 99 77. Calls may be recorded for training purposes.